Helm Operations and ShipTracks join forces


Helm Operations announced today that it has launched a new partnership with leading AIS data services provider ShipTracks. The partnership will integrate the platforms developed by the two companies, allowing users of Helm CONNECT to seamlessly access vessel location and route data provided by ShipTracks. The is the first partnership between the two North American software companies.

Helm Operations is the developer behind Helm CONNECT, which provides vessel dispatch and billing, maintenance, compliance, and personnel management to some 3000 assets worldwide. Helm CONNECT is used by more than 40% of the American Waterways Operators fleet, the largest vessel-owning organization in North America.

ShipTracks provides real-time vessel position information through AIS mapping.

The tie-in is an important milestone for Helm Operations and the first of many according to CEO, Ron deBruyne. “With Helm CONNECT, we’ve grown from nothing to nearly 3000 assets using our software in just two years since entering the market. We’ve done that by bringing cutting-edge technology and approaches to the market. Moving forward, our goal is to work with other leading maritime technology companies to further the pace of innovation and provide better tools for our customers. Our work with ShipTracks is a great example of that approach.”

The partnership fits clearly with the vision that ShipTracks Founder and CEO, Charles Riley. “Our goal has always been to help vessel operators take advantage of the data provided by AIS technology, allowing them to run their businesses and their assets more effectively and efficiently”, says Charles. “We see great value in partnering with Helm Operations. By tying our software platforms together, it makes both products better for our users and will provide greater business intelligence to our customers.”

The first version of the integrated features will be available to all customers of Helm CONNECT in the company’s summer update, due for release in early August. This integration is the only the first step in collaboration for the company.

“Working with ShipTracks, we’ve developed an infrastructure that will allow us to expand the capabilities of our integration going forward, and we’re actively exploring integrating more advanced ShipTracks’ features like geo-fencing and operational alarms into Helm CONNECT as we move forward,” says Helm CONNECT Product Manager Andrew Kroesen.

Sue Terpilowski
Author: Sue Terpilowski

Executive Editor of SeaNews